A CPQ system is a specialized software solution designed to streamline the complex process of configuring products, pricing them, and generating accurate quotes for customers. These systems are often used by companies that offer customizable or highly configurable products and services. Here is a general overview of what a CPQ system might include:

Product configuration: CPQ systems allow companies to define and manage their product catalog with different options, features and components. Users can configure products in real time, so each customer receives a customized solution that meets their specific needs.

Pricing management: CPQ systems include pricing rules and logic to calculate accurate prices based on the configured product, quantity, discounts, and other factors. This helps companies maintain price consistency and profitability.

Generating quotes and proposals: CPQ makes generating professional and error-free quotes and proposals efficient. Users can create quotes with just a few clicks, including all relevant product details and pricing information.

Integration: Integration with CRM (Customer Relationship Management) systems, ERP (Enterprise Resource Planning) software and other essential business tools is a key feature of CPQ systems. This ensures that all data is synchronized and that sales teams have access to the most up-to-date information.

Sales Automation: CPQ solutions often include features to automate the sales process, such as approval routing workflows, electronic signature support, and contract management.

Analytics and Reporting: These systems provide visibility into sales performance, allowing companies to track quote-to-close ratios, track sales team activity, and identify opportunities for improvement.

User-friendly interface: An easy-to-use interface is essential for sales teams to efficiently navigate and use the CPQ system without extensive training.

Scalability: CPQ solutions must be scalable to accommodate a growing product catalog and increasing sales volume.